Monday, October 17, 2011
I'm getting ready for a trip to Florida this weekend and today I reserved my rental car at Hertz. For some reason the internet decided that it would be a good idea to error out as I was hitting the "submit" button approving my rental. The result of this being that I now have 2 reservations with the same reservation number with 2 different rates. I called Hertz and the lady on the phone told me that she didn't know what happened but I shouldn't have gotten the lower of the rates, but as I did receive a confirmation letter though it will be honored. I get the feeling though that when I go to pick up my car I'm going to be hassled about the rate. I did a print out of the confirmation and can pull up the email by phone if I have any problems. Still, its a rather ominous beginning. Fingers crossed.
Posted by Matthew at 5:33 PM